Change Card Status

Change Card Status

Did you lose your card somewhere it could be found?
Don’t worry. For safety, temporarily suspend your card and search with peace of mind.

 STEP. 1 

1. From the main page, go to Card or Menu, then select the card category.
2. On the card page, click the Freeze.

 STEP. 2 

3. Please review the precautions before proceeding.
4. Check on the card page to confirm that the status has been updated.

*If your card status is Locked, payments will not be supported.
Please set the status to Active to proceed with any transactions.

 STEP. 3 

5. On the card page, click the Activate button.
6. Click Terms and Conditions to read them.
7. Then return to the card page, agree, and proceed.

 STEP. 4 

8. Enter the 12-digit activation code on the bottom right of the back of the card.
9. Then check on the card page to confirm that the card has been activated.